How to Order Cosentino Outlet Products
1) Find Your Material
To find slabs available in your area, visit our ordering portal. Choose a location(s) near you and use search and filter to find items right for your project. Items can't be shipped nationally, but in some cases they can be moved between warehouses in the same region. You can also reach out to us directly with questions.
2) Get Help
Slabs are very heavy. You'll need to find a local Fabricator or other resource with the proper handling equipment to receive your material, and you'll want to have a rough timeline for when they can pick-up or accept delivery.
3) Complete Purchase
Submit an order with your pick-up or delivery preferences. Pick-up is free, delivery to your Fabricator is $100. We'll send you an invoice once we confirm the product is available. *Complete purchase to ensure the materials are held for you. It's important that you have a Fabricator ready to pick-up the slab, or have it delivered, after the order is complete. Slabs must be moved into a staging area and can only be held for a few days.
4) Arrange Pick-up, Inspection or Delivery
Arrange with your local warehouse a specific time that works for your Fabricator to pick-up the item(s) or for Cosentino to deliver them to your Fabricator (for $100 fee). You may visit a warehouse to inspect your slab up to 48 hours before pick-up / delivery. If you decide not to proceed, you'll receive a refund. Should you wish to cancel the purchase after pick-up / delivery, you may do so subject to the following fees:
0-30 DAYS – 10% Restocking Fee
31-90 days – 12% Restocking Fee
Over 90 days – No Returns Accepted
Questions
Why are these discounted?
The items typically come from discontinued lines or small batches that are not currently being sold or promoted through Cosentino's primary sales channels. Some slabs may also have damaged areas.
What's the Condition?
Outlet slabs range in condition from 'same as new' (e.g. discontinued products) to damaged (e.g. chipped or warped). Any areas of significant damage are deducted from the listed prices. We strongly recommend that you check with the Cosentino Customer Service representative at your local warehouse to check on condition and usability, and/or visit to inspect the slab before you purchase.
Does my purchase help the Environment?
Yes. Despite Cosentino's deep commitment to sustainability, like all producers, they are not able to sell every piece of material that they bring to market. These materials become 'leftover' and it can be difficult to sell them without help. Your purchase of a single stone slab weighing 1,000 lbs may offset up to 3,000 lbs of carbon emissions involved in manufacturing and distributing a new one!